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SUPPORT QUERY

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FAQ

1. Why do I need LivePad

2. Can I not use a word processor instead

3. Do I need a Tablet PC

4. My search does not work across many livepad files

5. The Source URL does not come across when I Drop and Drag

6. Can I collaborate on a LivePad document across the Internet

7. My Alarms don’t work

8. How can I share my work

 

Why do I need LivePad

Livepad offers a unique way seeing all your different types of information on a single workspace. No need to open up different applications. Livepad is a completely Freeform way of seeing, storing and accessing your information very quickly. Have Pictures, Notes, Web Clippings, Files, Audio and much more.

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Can I not use a word processor instead

Whereas other applications are restricted by Lines or Cells, Livepad is completely Freeform. Meaning that you can put any item wherever you please. Just like Pen and Paper see all your items as if they were laid out on a desk in front of you.

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Do I need a Tablet PC

You can certainly use Livepad on a Tablet PC. However it is designed so that people without a Tablet PC can get a Tablet-like Freeform experience when using Livepad. The Tablet like application without the Tablet.

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My search does not work across many livepad files

This may be because the Livepad Agent component (which enables the Search functionality) may not be running correctly. Please contact Support by Email for a more detailed resolution to this problem.

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The Source URL does not come across when I Drop and Drag

The Source URL comes across into Livepad when you use Internet Explorer (IE) or one of its derivatives (e.g. AVANT) as a Browser. If you are using MOZILLA or OPERA as a browser then unfortunately this will not work.

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Can I collaborate on a LivePad document across the Internet

Collaboration on a Livepad document can be used when both parties are connected to the same Local Area Network (LAN) or Wireless LAN. Presently this does not work if the two parties are across two or more LAN's.

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My Alarms don’t work

The Livepad document containing the ALARM must be Saved for the ALARM to register and be active. On Saving the document the ALARM will be Active and appear in the Calender view.

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How can I share my work

Livepad offers a number of ways to share your work. You can either export your Livepad file as HTML or even as a simple Text File. You can also Email your Livepad file to your Friends, Family and Colleagues.

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